What should you do if you encounter a technical issue during your test run?

What should you do if you encounter a technical issue during your test run?

• A. Work with PSI's proctor and technical support team to resolve the issue.
• B. Ignore it and proceed.
• C. Switch to unofficial resources.
• D. Restart the computer and exit the test.

Answer: (A)

When you encounter a technical issue during a test run, you should immediately work with PSI's proctor and technical support team to resolve it. They’re equipped to diagnose the problem, apply a proper fix, and document what happened so the exam can continue fairly and securely. The proctor can pause or adjust the session as needed and guide you through the next steps, ensuring your time and results are managed correctly. Other options don’t fit the situation: ignoring the issue and proceeding won’t fix the problem and can compromise your test conditions; switching to unofficial resources would violate testing rules and integrity; restarting the computer and exiting ends the current attempt and would require starting over or rescheduling.

When you encounter a technical issue during a test run, you should immediately work with PSI's proctor and technical support team to resolve it. They’re equipped to diagnose the problem, apply a proper fix, and document what happened so the exam can continue fairly and securely. The proctor can pause or adjust the session as needed and guide you through the next steps, ensuring your time and results are managed correctly.

Other options don’t fit the situation: ignoring the issue and proceeding won’t fix the problem and can compromise your test conditions; switching to unofficial resources would violate testing rules and integrity; restarting the computer and exiting ends the current attempt and would require starting over or rescheduling.