If technical issues occur during the exam, what should candidates do?

If technical issues occur during the exam, what should candidates do?

• A. Pause and report later.
• B. Report the issues immediately to the proctor.
• C. Contact NCARB's help desk by email after the exam.
• D. Ignore the issue and finish the test.

Answer: (B)

When technical issues arise during an ARE exam, you should report them immediately to the proctor. The proctor is responsible for overseeing the testing environment and can document the problem, pause or extend the session if needed, and ensure the disruption doesn’t affect scoring or fairness. Prompt reporting helps the issue be resolved right away and kept on record. Pausing and reporting later risks not having the problem properly logged or resolved, contacting NCARB after the exam won’t address the interruption, and ignoring the issue could invalidate part of the attempt or jeopardize your score.

When technical issues arise during an ARE exam, you should report them immediately to the proctor. The proctor is responsible for overseeing the testing environment and can document the problem, pause or extend the session if needed, and ensure the disruption doesn’t affect scoring or fairness. Prompt reporting helps the issue be resolved right away and kept on record.

Pausing and reporting later risks not having the problem properly logged or resolved, contacting NCARB after the exam won’t address the interruption, and ignoring the issue could invalidate part of the attempt or jeopardize your score.